Cookie Policy

Introduction

This Cookie Policy explains how AK ORAL ESTUDIO, S.L.P. ("we", "us", "our") uses cookies and similar technologies when you visit akdent.es. It describes what these technologies are, why we use them, the categories we use and how you can control them.

This policy should be read together with our Privacy Policy, which explains how we handle the personal data we collect.

Data controller

Legal name: AK ORAL ESTUDIO, S.L.P..

Registered address: Carrer del Comandant Benítez 16, Barcelona, Catalunya 08028, Spain.

Contact email for privacy matters: info@akdent.es.

What are cookies and similar technologies

Cookies are small text files placed in your browser by a website and read back on later visits. They are classed as session cookies (deleted when you close the browser) or persistent cookies (stored for a defined period), and as first-party (set by akdent.es) or third-party (set by other domains loaded on our pages).

We also use similar technologies for the same purpose: local storage (localStorage / sessionStorage), pixels, tags and SDKs. For simplicity, this policy refers to all of them as "cookies".

Legal basis

Strictly necessary cookies are used on the basis of our legitimate interest in providing the service you request and protecting the site from abuse (GDPR Art. 6(1)(f)). They do not require consent.

All other cookies (analytics, marketing, non-essential functional) are used only with your prior, freely given, specific, informed and unambiguous consent (GDPR Art. 6(1)(a) and ePrivacy). You may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Categories of cookies we use

The categories of cookies that may be set on this site, their purpose and their approximate duration are described below. The exact list may change as we add or remove tools.

Strictly necessary cookies

Required for the site to operate: session management, load balancing, anti-bot protection (Cloudflare Turnstile), remembering your cookie-banner choice and, where applicable, fraud prevention.

Legal basis: legitimate interest. Typical duration: session to 12 months. They cannot be switched off; blocking them may break parts of the site.

Analytics cookies

Help us understand how the site is used: most-visited pages, device and browser, technical performance and errors. The data is aggregated and used to improve the experience.

Common tools: Google Analytics 4 (cookies _ga, _ga_*) and, where applicable, Google Search Console. Typical duration: up to 24 months.

Legal basis: consent. These cookies are only set if you accept them in the cookie banner and are deleted, or no longer refreshed, if you withdraw your consent.

Marketing and advertising cookies

Used to measure the performance of advertising campaigns, attribute conversions and, in some cases, show more relevant ads on other websites.

Common tools: Meta Pixel (_fbp), Google Ads / Floodlight, LinkedIn Insight Tag. Typical duration: up to 13 months.

Legal basis: consent. They are not set without your prior acceptance.

Third-party services and processors

Some cookies are set by trusted providers acting as data processors on our behalf. Providers we may use include:

Each provider publishes its own privacy and cookie policy, which governs how it uses its technologies. You can request an up-to-date list of processors by writing to info@akdent.es.

• Cloudflare, Inc. — security, CDN and human verification (Turnstile).
• Google Ireland Ltd. / Google LLC — analytics (Google Analytics 4) and, where applicable, ad measurement (Google Ads).
• Meta Platforms Ireland Ltd. — campaign and audience measurement (Meta Pixel), when enabled.

International data transfers

Some providers are based outside the European Economic Area (for example in the United States). When personal data is transferred outside the EEA we rely on the European Commission's Standard Contractual Clauses or an equivalent adequacy framework (such as the EU-US Data Privacy Framework), and apply additional technical and organisational measures where necessary.

How we obtain and store your consent

On your first visit we show a cookie banner with three equally prominent options: "Accept all", "Reject all" and "Customise". Your choice is stored in a first-party cookie named "bb_consent".

If you accept, we remember your choice for up to 12 months. If you reject, we will ask again every 3 days so you can change your mind, as recommended by the European Data Protection Board. You can change or withdraw your consent at any time using the "Cookie settings" link in the footer.

We keep a record of the consents you give (timestamp, policy version, accepted categories) as evidence of compliance, as required by the GDPR.

How to manage or withdraw consent

In addition to the banner, you can control cookies in your browser settings. Blocking all cookies may prevent parts of the site from working (sign-in, protected forms, etc.).

Official guides: Google Chrome (support.google.com/chrome/answer/95647), Mozilla Firefox (support.mozilla.org), Apple Safari (support.apple.com), Microsoft Edge (support.microsoft.com).

You can also opt out of Google Analytics with the official add-on: tools.google.com/dlpage/gaoptout. For general advertising choices, see youronlinechoices.eu (EU) and aboutads.info/choices (US).

Your rights

You have the right to access, rectify, erase, restrict or port the personal data associated with cookies, as well as to object to processing and withdraw consent at any time. California residents additionally have the right to opt out of the sale or sharing of their personal information (CCPA/CPRA).

To exercise any right, email info@akdent.es. You may also lodge a complaint with your local Data Protection Authority.

Changes to this policy

We may update this Cookie Policy to reflect technical, legal or service-related changes. The date of the latest update appears at the top of the document. We will notify you of material changes through the website or, if you have an account, by email.

Contact us

For any question about this policy or our use of cookies, contact AK ORAL ESTUDIO, S.L.P. at info@akdent.es, Carrer del Comandant Benítez 16, Barcelona, Catalunya 08028, Spain.